Release Log

Workations Updates- New Employee Request form and HR dashboard

We have made significant improvements to our workations solution. With our new updates, the process of requesting and evaluating workations is streamlined and easier.

• All Localyze customers will now have a unique workations requests form found in their HR dashboard under Manage Requests.
• Employees can now make workations requests directly through their company’s unique form.
• HR users can manage all employee workation requests from the “Manage Requests” dashboard. Here you can approve a workations evaluation to kick start the process, deny requests from being evaluated, and track the progress of requests, all in one place.
• To learn more about Workations, click here  

LocaBuddy - a matchmaking-based buddy scheme to get your team started with building their new community 

Talents can opt into this buddy matching feature that will connect them to another talent relocating from their origin country to the same destination as them. LocaBuddy enables talents to exchange tips and experiences during their relocation process, support each other and arrive at their destination with a head start at building a local community.

Signing up with LocaBuddy is as easy for your talent as:

• Accessing LocaBuddy in the left-hand navigation bar. 
• Filling out the sign-up form
• Waiting for the match to take place
• Done!

Once matched, talents will be able to directly connect with their buddy over email. 

New User Roles and Permissions

The existing HR user roles will have different Permissions around Talent information based on HR Roles: Superadmin, Regular, and Viewer (New). Regular and Viewer roles will only have access to Talent information if they are assigned to the case as an HR manager or a Follower.

The new User Roles and Permissions release will provide visibility and data protection for HR teams. If you have questions please see our guide here, or contact your Account Manager for details.

Localyze Perks for Talent

New for Talent starting on June 29

The new Localyze Perks page consolidates relocation tools for Talents without having to source them and verify their value individually on their own time. Talents have access to this new feature during and after their relocation.

With Perks, Talent can:

• Browse through different categories of perks
• View the details of what the partner offer is
• Navigate directly to the partner site or a form to request the service.
• “Suggest a perk” if we do not offer a specific vendor or category

"Invoices" added to Settings in-app

• ”Invoices” enables Localyze’s superadmin users to see and download their open and paid invoices directly from the App. This feature increases transparency and self-service management of relocations and costs associated with Global Mobility.

To experience the new feature, Superadmin users can go to https://app.localyze.com/admin/companies, select Settings and navigate to the Invoices icon.

If you have questions about Invoices please contact your Localyze account manager.

Workcation pre-checks and support

All users will see a link to a special Workcation pre-check on the pre-checks page. This will open the Workcation pre-check form, returning an email with a risk assessment. HR users are now also able to select Workcation in the create case flow as well.

For more information on Workcations, please reach out to your Localyze Account Manager.

Integration with Auth0 for secure login with 2FA and SSO

• These updates provide additional security and allow easier set-up of 2 factor-authentication (2FA) and SSO.
• Both HR and talent users who are logged out will automatically be redirected to a new URL to log in - auth.localyze.com/login.
• If you would like assistance setting up single-sign on (SSO), please reach out to your Account Manager.
  

Upload Profile Picture for Talent

The profile for talents can now be even more personalized by uploading a profile picture. Upon logging in to their account, Talent can navigate to My Profile, then hover over the header of the page to see the upload image icon. Clicking on this will open their computer files and insert a profile image of their choice.

• Max size of upload: 500kb

New Case Creation Experience

We’ve made design changes to the new case creation experience. Clicking on the “New Case” button will now take you to a page where you can complete the four steps to create a new case. Information and documentation will remain the same, but you will notice the following other updates:

• The updated visual styles
• A New Case creation page replaces older modules that hid content when creating a new case. The page introduces a new experience of entering in necessary information in four easy steps.
• Clearer error messaging if something is not working or is missing.

If you have questions or feedback on this or other updates, please email us at Product@localyzeapp.com.

Talents will now see an updated profile page that has been optimized for use on mobile. The chat bubble has been replaced with a "contact me" button to reach case managers.

Relocation Marketplace

HR users can now provide their Talents a better relocation experience by allocating credits towards relocation services of their choice in our Marketplace.

To use: assign credits using the new Allowances feature. Talents will be able to use the credits on services including temporary housing, permanent housing, school search, airport pickup, and more, depending on their location.

For cases where no credits have been assigned, Talents will be able to browse the Marketplace and self-pay for the services they are interested in.

Custom Branding

Companies now have the option to upgrade their Talent Experience to include custom colors and a logo to match their company branding.

Localyze Buddy Program - Talent relocating to Germany, now have the option to sign up to be assigned a buddy who is also in the process of or has recently completed a move to Germany. This program aims to provide Buddys the opportunity to share experiences, exchange tips and provide support to one another. Learn more here.

The Talent task tab now shows the name of the user who completed the task.

• It is now possible to enter VAT numbers containing letters for company billing information
• Talent case evaluation summaries now include estimated case duration.
  

• HR users will now only receive weekly support emails if they have open cases.
• Talents can now see the percentage of their case that has been completed in addition to the number of completed steps.

Case Evaluation Summary

In order to better help Talents understand the case process, an evaluation summary will now be created at the start of new cases that includes expected visa type, required documents, and estimated timelines. 

Improved Talent Experience

• The list of completed steps has been moved to the top of the My Journey feed to make them easier to find.
• My Overview content has been slimmed down to create a more scannable reference and includes a link to the Knowledge Center to learn more.

A standardized and more efficient HR updating process

• New case state - "Waiting": The "Waiting" indication will now be used to update HR users on cases where no relevant information is expected over a longer period of time. (ex: waiting on embassy appointment date)
• Automated Updates: An automated update will now be sent one week after the last manual update was posted (excluding 'Waiting' cases).
• Improved Talent Overview for HR and Admin users: The Overview page now includes current status of all cases at a glance.

Talent Onboarding

All talent now go through an onboarding flow upon sign-up that introduces them to Localyze and provides information about their booked support.

Office Billing Updates

• You can now see and edit HR users can now see and edit an office’s billing center from the Office’s page. Admin users can access this functionality from the Company Profile page.
• The “Add Office” button now takes users to the Add Office page where the entire form is visible on one page. Billing center has been added as a required field on this form.

Revamped Talent Experience

A new Talent Experience improves usability for Talents through the global mobility journey.

• Mobile-responsive - Talents can now easily access their account from their phones or tablets with the new, mobile-responsive design.
• My Overview - this new dashboard provides Talents focus and guidance while highlighting the most important information they need to know.
• My Journey - this new dashboard provides an overview of the entire case, showing all steps along the way, including current to-dos, upcoming steps and completed steps.
• Case evaluation - this new, introduction step creates a personalized, step-by-step journey for the Talent in order to provide clear focus for the rest of their journey.
• Steps - a new and improved design walks Talents through every step of the global mobility journey, making it easy to both complete current steps and preview upcoming ones.

HR can now submit Pre-checks with more information that will help the Pre-check team evaluate and give a more accurate response. Here’s what we’ve added for a more detailed Pre-check experience:

• Option to select more than one nationality
• Option to select different currencies such as (EUR, CHF, GPB, PLN, USD)
• Option to add the related city
• Better understanding of appointment wait times by linking to related knowledge page

Sharable Reporting

• The sharable report feature is now live on the Reporting page. This new functionality allows users to send a CSV version of the report to a single or multiple email addresses. The email includes a button to download the CSV.

File size management and design updates

• Improvements to document upload design and functionality - We've increased the file upload limit from 3MB to 50MB per upload. This update eliminates the need to compress files before uploading to the Localyze app. It should also negate the need to share files through channels outside of our app, like email and chat.
• Updates have also been made to the manner of storage and managing size limitations, making file uploads both safer and more efficient

New notifications for upcoming visa or residence permit is approaching expiration.

• HR users will now be notified via email on the 1st and 15th of each month if one of their Talents’ visa or residence permit is approaching expiration.
• Notifications will be triggered three months prior to expiry, and again at six weeks following the initial notification.
• HR can reply directly to email notifications to reach their Case Manager at Localyze for fast support.

• Updates to Additional Services for HR users. HR will now have a better understanding of what the additional services are and how it can benefit their Talent. These updates will allow HR users to select better services for Talent with:
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  New categorical groupings of Additional Services, making this step easier to use
  New display of service descriptions making selection more efficient
  Added resources per country selected during Create Case flow. If "Germany" has been selected, HR user will be linked to the Germany services informative page.

Updates to Reporting - We’ve added a new feature to Reporting will track and highlight your cases at risk of not hitting their start date. "At Risk" cases will be shown in red, in accordance with the known average processing times for the case's relocation embassy appointment date. Case Manager will be notified of those at risk, to mitigate the effects whenever possible, one week prior to the "At Risk" status

Updates to Reporting - We’ve improved how filtering works in the Reporting page so you can now refresh the page without filters getting reset. Updates also allow users to navigate easily to a previously used, specific, filtered view of your report by saving the URL.

• Localyze Reports - Introducing a clean and simple way for HR Admins to access important case information in the Localyze app. This new feature enables exportable reports on every case in your system so that you can keep a consistent pulse on your Global Mobility activity and streamline support for talent. We've also added a convenient search function to save you time in-app.
  
  Try new Localyze Reports: log in to your Localyze account, find "Reporting" in the navigation panel to view all cases. Click on the column headers to organize by column, and see the Export Report positioned in the corner of your report.
  
  More robust functionality within the Reporting function is coming soon! Help shape new reports for your team’s specific needs by sending us your feedback.
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• Updates to Company Profile - Billing information has been moved to the overall Company Profile section rather than being located within an Office Profile. With this change we've made it easier for HR admins to update company billing information within Localyze.‍

If you have questions or feedback on these or other updates, please let us know by emailing us at product@localyzeapp.com.

HR experience updates

• We have redesigned the look-and-feel of integrations page to be improve fast usability for HR users

• We’ve added external link attributes to all links in FAQs on the Knowledge section, opening each item in separate tabs.
• New alphabetical organization of uploaded documents within talent profiles have been implemented.

Updated performance improvements

• We've added pagination to the Localyze app to improve the overall performance for all users.

New progress bar improvements for HR users.

• This update gives users more clarity on the progress of current cases.

New email notifications enabled for HR users.

• We’ve added specific email notifications to create more clarity for HR users related to any blockers or milestones for their cases.

Talent Profile updates

• The document list for users now correctly shows when the file was uploaded, as well as when the file was re-uploaded.

HR experience updates

• We’ve enabled multiple status update emails when different milestones or blockers happen.
• HR will now see a toast notification when checking a task, confirming correct completion of necessary items.

New filter-by-country.

• We’ve added filters within the admin user view of our app. These additions should improve the search for specific destination countries and help users save valuable time and effort.

Updates to Sign Up emails for new Talents

• To help new Talent understand Localyze support, we’ve updated sign-up emails to be clearer and engaging. This should improve the overall relocation experience, understanding of how Localyze will support them, and increase rate of important message delivery.